​

Understanding Your Rights Under the ADA

​

The Americans with Disabilities Act (ADA) ensures equal access to services and effective communication for individuals who are Deaf or hard of hearing. Under this law, many public and private entities are required to provide qualified sign language interpreters to ensure communication is clear and effective.

This includes:

• Hospitals and medical providers

• Schools and colleges

• Government agencies

• Courts and legal services

• Businesses open to the public such as banks, hotels, retail stores, and more

These entities are responsible for covering the cost of interpreters—not the Deaf individual.

​

VRI vs. In-Person Interpreters

​

You have the right to effective communication, which means you can request either a Video Remote Interpreter (VRI) or an in-person interpreter based on your needs and the situation.

For example:

• In emergency or medical settings, if VRI is not effective due to technical issues or the nature of the conversation, you can request an in-person interpreter.

• In complex, sensitive, or emotionally charged situations, many Deaf individuals find in-person interpreters more effective.

The ADA does not guarantee the right to choose between VRI and in-person services, but it does require that communication be effective—and if VRI is not effective, the business must provide an alternative solution.

​

Where the ADA May Not Apply

​

• Religious institutions (churches, synagogues, etc.) are generally exempt from ADA requirements unless they receive federal funding.

• Small private clubs or organizations not open to the public may also be exempt.

• In some very small businesses, if providing an interpreter would be considered an undue financial burden, they may not be required to provide one—though they must still find a way to ensure effective communication.