Terry Osborne, CEO
​

• Bachelor of Science in Business Management, Glassboro State College
• Master of Science in Rehabilitation Counseling, The University of Tennessee
• KCD Director of Community Services, 2007-2011

​Terry became the CEO of Knoxville Center of the Deaf in November of 2012. A golf enthusiast, Terry is always looking forward to KCD’s annual Golfing with the Deaf tournament. He enjoys spending time with family, especially his new grandsons.

Craig Lemak, COO
​

• Bachelor of Science in Human Ecology from the University of Tennessee
• Master of Science in Rehabilitation Counseling from the University of Tennessee
• KCD Staff since 2012
  
  

Craig has professional experience in Vocational Rehabilitation, Public Relations, and Deaf Advocacy. He is an adjunct faculty member at UT in the ASL Program. When the weather is nice, Craig enjoys biking with his wife and 2 kids.

 Dawn Munroe, Senior Interpreter & Staff Interpreter Supervisor
​

• BITP, University of Tennessee, 1992
• RID Certified since 1996
• KCD Staff 1992-2014, 2016-Present
  
  

Dawn has been working professionally within the Deaf community for over 20 years. Growing up with Deaf parents, Dawn has a unique ability to work with and understand clients. Her experiences make her a fantastic role model for all of our interpreters. In her spare time, Dawn enjoys traveling with her husband and supporting both the UT Vols and the Boston Red Sox.

Daniel Cobble, Business Manager

• Business Administration from Roane State Community College
• Pilot Travel Center accountant, auditor, business administrator and payroll 2000-2018
• KCD Staff since 2019

Daniel joined KCD after almost 20 years of service with Pilot Travel Centers. When Daniel is not keeping the books straight, he enjoys traveling to Celtic Woman concerts with his friends and family. He has been going since 2010 and has seen them almost 150 times.

Becky Higdon, Business Assistant
​

• Associate of Applied Science with a concentration in Photography from Pellissippi State Technical Community College
• KCD Staff since 1995
  
  

Even though Becky grew up with Deaf siblings, she pursued professional sign language training at Pellissippi State. Becky spends time enjoying outdoor activities with her family.

Monica Shimmin-Orr, DeafBlind Services Coordinator
​

• Bachelor of Arts in Communication Studies from Gallaudet University
• Master of Science in Leisure Service Administration from Gallaudet University
• Bachelor of Science in Biblical Studies from Sunset International Bible Institute
• KCD Staff since June 2017
  
  

Before becoming a DeafBlind Services Coordinator at KCD, Monica spent most of her adult life as a student, employee and friend on the campus of Gallaudet University in Washington, DC. One of her jobs was as a part-time freelance DeafBlind Interpreter with Gallaudet Interpreting Services at Gallaudet University from 1992 to 2006. When she is not working at KCD, she enjoys working as an SSP and teaching individual ASL sessions to home-schooled students. In her down time, Monica enjoys spending time with her husband, her church family, and her 2 cats.

Becky Wood, Office Manager

• Bachelor of Arts in ASL-English Interpreting from Maryville College
• KCD Staff since 2013
  
  

Becky has worked with KCD for many years and in many capacities. Before becoming a staff Interpreter and Job Placement Coordinator, Becky was a KCD student intern, receptionist, contract interpreter, and EmerCorps Program Coordinator. In her down time, Becky enjoys life with her daughter, husband, dogs, and rabbit.