Our mission is to improve the quality of life for Deaf, Deaf-Blind, and Hard-of-Hearing persons by providing a wide array of services that empower them to become fully integrated into the fabric of the Knoxville and East Tennessee communities.
KCD believes in the worth of each person no matter his or her circumstance in life and treats each person with respect. No problem is ever discounted. Our purpose is to do whatever we can to make the world a better place.
3731 Martin Mill Pike
Knoxville, TN 37920
Phone (voice): (865) 579-0832
Video Phone: (865) 978-6051
Fax: (865) 577-0656
Hours of Operation
Business hours: Monday-Friday 8:00 am – 5:00 pm
After-hours/EmerCorps: 5:00 pm – 8:00 am and weekends
Our interpreting services are provided by scheduled appointment. We are often able to accommodate same day and next day appointments, but we do book appointments up to one year in advance. Please call us as soon as you know when our services will be needed.
Community Center Information
Partnership for Families, Children, and Adult - Services for the Deaf and Hard of Hearing (SFDHH) - Covered Counties: Bedford, Bledsoe, Bradley, Cannon, Coffee, Franklin, Giles, Grundy, Hamilton, Lincoln, Marion, Marshall, McMinn, Meigs, Monroe, Moore, Polk, Rhea, Sequatchie, Van Buren, Warren
JCIL Deaf and Hard of Hearing Services (JDHHS) - Covered Counties: Benton, Carroll, Chester, Crockett, Decatur, Dyer, Gibson, Hardeman, Hardin, Henderson, Henry, Hickman, Humphreys, Lake, Lawrence, Lewis, Madison, McNairy, Obion, Perry, Wayne, Weakley
DeafConnect of the Mid-South, Inc. - Covered Counties: Fayette, Haywood, Lauderdale. Shelby, Tipton
Bridges - Covered Counties: Cheatham, Davidson, DeKalb, Dickson, Houston, Macon, Montgomery, Maury, Robertson, rutherford, Smith, Steward, Sumner, Trousdale, Williamson, Wilson
Knoxville Center of the Deaf (KCD) - Covered Counties: Anderson, Blount, Campbell, Clay, Cumberland, Fentress, Grainger, Jackson, Jefferson, Knox, Loudon, Morgan, Overton, Pickett, Putnam, Roane, Scott, Sevier, Union, White
Communication Center for the Deaf and Hard of Hearing (CCDHH) - Covered Counties: Carter, Claiborne, Cocke, Greene, Hamblen, Hancock, Hawkins, Johnson, Sullivan, Unicoi, Washington
Knoxville Area Communication Center for the Deaf, Inc (KACCD) was founded in 1977 as a not-for-profit agency devoted to communication services for the Deaf. Graystone Presbyterian Church in South Knoxville loaned KACCD some office space to begin operation with a staff of 2 part-time workers. KACCD assisted deaf, late-deafened, deaf-blind, and hard-of-hearing persons by offering interpreting and telephone message relay services, as well as community services and technology assistance. All services were provided on a limited basis without hope of financial reimbursement.
Only 2 years after its founding, KACCD began providing services outside of Knoxville. Demand for services continued to grow and KACCD continued to expand.
KACCD moved, for the second time, into a larger building in order to offer a meeting room for socialization, recreation, and education.
Telephone Relay Services for the state of Tennessee were taken over by AT&T. After a few months of duplicating this service to ensure a smooth transition, KCD officially ended telephone message relays and interpreting services began in earnest. The Americans with Disabilities Act of 1990 was enacted. The ADA, along with other changes in federal and state legislature, allowed KCD's interpreting program to become self-sustaining.
In 2000, KACCD moved, again, into a 10,000 square feet building in South Knoxville and established new services - a VRS station (Video Relay Service) and a computer lab featuring 2 internet connected computers available for responsible community use.
- 2005 - Present
In January of 2005, KACCD changed its name to become the Knoxville Center of the Deaf (KCD). KCD operates as a 501(c)3 Non-Profit agency that is directed by a volunteer Board of Directors. Our Board consists of representatives from the following groups: Deaf, CODAs, Interpreters, Interpreter Trainers, Legal Counselors, Financial Counselors, and Human Resources/Personnel Advisers.